FAQs
What products do you offer?
We offer a range of nutrition, wellness, and skincare products, including shakes, protein, hydration, and accessories. All products are supplied in original, sealed packaging.
Are you affiliated with Herbalife?
Daily Shakes Hub is an independent UK-based reseller of nutrition, wellness, and skincare products and is not Herbalife Nutrition Ltd.
All products are genuine and sourced through authorised distribution channels and supplied in original, sealed packaging.
Daily Shakes Hub is the trading name of Tajwar Sarker, a UK-based sole trader, and is owned and operated by Tajwar Sarker.
Are your products genuine?
Yes, all products are genuine and sourced through authorised distribution channels. Items are supplied in original, sealed packaging.
Do you offer free delivery?
Yes, free delivery is available on qualifying orders depending on your location:
- UK: Free over £40
- EU: Free over €50
- Switzerland: Free over CHF 99
Can I track my order?
Yes, tracking is available where applicable. Details will be provided after dispatch.
When will my order be dispatched?
Orders are typically dispatched within 1–2 working days after processing.
What shipping methods are available?
Shipping methods vary by location:
- UK: Royal Mail Tracked 48
- Ireland, Austria & Switzerland: Standard Delivery
Shipping options are shown at checkout before payment.
How long will delivery take?
Estimated delivery times after dispatch:
- United Kingdom: 2–4 working days
- Ireland & Austria: 3–5 working days
- Switzerland: 2–5 working days
Delivery times are estimates and may vary due to external factors.
Do you ship internationally?
We currently deliver to:
- United Kingdom
- Ireland
- Austria
- Switzerland
How much does shipping cost?
Shipping costs depend on order value and location:
- UK: £3.99 (free over £40)
- Ireland/Austria: €4.99 (free over €50)
- Switzerland: CHF4.99 (free over CHF99)
Exact costs are shown at checkout.
What is your return policy?
We offer a 30-day return period from the date of delivery.
How do I request a return?
Please contact us with your order details.
You may be asked to provide proof of purchase.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the item is faulty, damaged, or incorrect.
When will I receive my refund?
Refunds are processed after the returned item is received and reviewed.
They are issued to the original payment method.
What if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery.
We will arrange a replacement or refund where applicable.
Can I exchange an item?
Yes. Return the original item and place a new order once the return is accepted.
What payment methods do you accept?
We accept secure payments including major cards, PayPal, Apple Pay, Google Pay, and other supported methods.
Is it safe to order online?
Yes. Our store uses secure checkout systems to protect your payment and personal information.
Do you manufacture the products you sell?
No. We do not manufacture any products.
All items are sourced from authorised distributors.
Do you provide medical or nutritional advice?
No. We do not provide medical advice, diagnosis, or treatment.
Customers should follow product instructions and seek professional advice where appropriate.
How can I contact you?
You can contact us using the details below:
- Email: hello@dailyshakeshub.com
- Phone: +44 (0) 7309 049 576
What are your support hours?
Customer support is available:
Monday – Friday, 9:00 AM – 5:00 PM (UK time)
Response time: 24–48 hours
Where are you based?
We are based in the United Kingdom and serve customers across multiple European regions.
